Every successful marketer knows that word-of-mouth recommendations trump all when it comes to generating new business. Nowadays, word-of-mouth recommendations are called customer reviews or opinions based on their personal experience with a brand. Consumers want social proof from someone who has used a product or service before making a purchasing decision.
Favourable reviews about a company, product, or service can spread very quickly. People get a better sense of a product or service, its benefits and drawbacks to reduce the possibility of making a bad decision. Naturally, the goal of every business is to gain as much positive reviews as possible to boost their sales and generate awareness for the brand.
Requesting for reviews can be easy because of the presence of social media and third-party review platforms. You can add a link to a trustworthy online review site where customers can leave an honest feedback.
Web pages and blog posts can also be optimized so that visitors can leave their comments easily. An eCommerce site can add live chat option to receive instant feedback from customers. A short email can also be sent to recent customer a few days after a purchase has been done. Customers are usually willing to share their opinion if you ask them nicely.
After a good experience with a digital marketing agency, clients are more than willing to write king kong marketing reviews that other can see. The digital agency makes the effort to provide its clients with an experience that is beyond their expectations. Happy and satisfied clients can be expected to leave a favourable feedback.